The Mediately app is free to download for every user. Our aim is to help as many doctors and health professionals as possible by providing all the information about registered medicines and access to various tools and guidelines.  We offer Mediately PRO that may be bought in the app at your own convenience and can be canceled. With Mediately PRO you can gain Mediately Membership and enjoy extra benefits.

Is the Mediately  Register Zdravil app free?

a. Android: Android 7.0 and newerb. iOS: iOS 15.0 and newer

Which smartphones are supported? 

Yes, you can access clinical tools, ICD-10 and drug search when offline. If you upgrade to Mediately  PRO drug information will be also available without internet connection. The exceptions are the links to the SmPC, PIL PDF documents, and CMEs  because they would take too much space on the device. However, an internet connection is required for tool updates.

Can I use the application offline?

Mediately Register Zdravil is already available on the <a href="https://appgallery.huawei.com/#/app/C103823905">Huawei AppGallery.</a>

Will the Mediately  Register Zdravil app be available on Huawei App Gallery? 

At the moment Mediately apps are available in Germany, Italy, Spain,  Slovenia, Croatia, Serbia, Romania, Czech Republic, Slovakia and Bulgaria.

In which countries are Mediately apps available?

Yes, we have plans to expand our presence in Europe. You can <a href="https://www.linkedin.com/company/mediately/">follow us on LinkedIn</a> to be the first to know!

Will the Mediately Register Zdravil app be available in other EU countries? 

In the Mediately mobile app, after you download the app, the registration window will appear immediately. Complete the registration form and follow the instructions.On the Mediately web page, you can register by visiting <a href="https://mediately.co/si/drugs">https://mediately.com</a>  and clicking on the registration button in the upper right corner of the page and completing the registration form. Without the registration you cannot access the Mediately app’s content.

How do I register?

Make sure you register with a valid email address (you will receive a verification email). The password requires a minimum of six characters.

What are the username/password requirements?

Mediately Register zdravil contains content that is intended for healthcare professionals and can not be accessed by everyone according to the regulation (e.g. dosing tools, etc.). Also, by registering and setting your profile, the content in the app (e.g. clinical tools) is tailored for your area of practice.

Why do I need to register? 

Mediately Register zdravil contains content that is intended for healthcare professionals and it can not be accessed by everyone according to the regulation (e.g. dosing tools, etc.). For this reason we need to verify that users are healthcare professionals. To do that we need information about your area of practice which is not available to us if you register with an account of a social network.

Why can’t I register with my Google, Facebook or Apple account? 

1) In the application go to "Settings" and then click on "Login".2) In the next step click on the “Forgotten password” link.3) In the new web window insert your email address and click "Send".4) You will receive an email resetting password on the email address you inserted in the previous step. *Please note that Mediately emails can sometimes unfortunately end up in your spam folder, so make sure to check there as well.

I forgot my password, what do I do

In the application go to Settings → Click on your account name → Change password. A new window that will open will require inputting the old and the new password. After re-entering the new password click on the “Change password” button.

I want to change my password, how can I do it?

By choosing the appropriate specialty, we can show you more relevant content. The application will prioritize news and clinical tools that are more relevant to you.

Why should I choose my specialty? 

If you’re unable to locate your specialty please reach out to us through <a href="mailto:support@mediately.co">support@mediately.co</a>.Unfortunately we didn’t manage to incorporate all the specialties in our pool of options, however, we will be adding them on an ongoing basis.

Why can’t I find my specialty in the list of options? 

You can change your specialty by opening the “Settings” tab and then clicking on  your name under “Account” and then “Edit” in the upper right corner.

How do I change my specialty?

We only use reliable medicine information providers in each country. You can check them out in your Mediately app by clicking Settings tab and then choosing  ‘Sources’.

Is the information about medicines in the app reliable? 

Unfortunately we can’t help you with this. Our application provides only information about medicines. We do not offer any type of medical service or sell pharmaceuticals. Please consult your personal doctor or pharmacist.

Can I order pharmaceuticals in the Mediately Register zdravil app?

Unfortunately not. Our application provides only information about medicines and clinical tools. We do not offer any type of medical service or give medical advice. Please consult your personal doctor or pharmacist.

Can I get medical advice in the Mediately Register Zdravil app? 

For now it is not our priority to implement information about veterinary medicines as we currently focus only on human medicines. Nevertheless we are aware that information about veterinary medicines would be useful too and we are working to include it once in the future.

Will you include veterinary medicines in the database in the future?

If you find any missing or invalid information, please let us know at <a href="mailto:support@mediately.co">support@mediately.co</a>. We read every email.

I can’t find a medicine in the app or a piece of medicine information is wrong, what do I do? 

You can add the specific medicine to your list of favorites by searching for the medicine on the front page, opening it from the list of results, and then clicking on the star in the upper right corner. You can access your list of favorites anytime you click on the search bar on the front page.

How can I make my list of favorite medicines?

Please see our Instructions for use available in the “Instructions and references” section which is a part of every tool.

I am unsure who the tool is intended for and for what purpose I should use it.

Yes,  all of our tools were developed according to our ISO 13485 certified quality management system which includes rigorous testing and validation with doctors.

Are clinical tools safe to use? 

New tool suggestions are always welcomed. Please send us your suggestions at any time at <a href="mailto:support@mediately.co">support@mediately.co</a>. We read every email.

I am missing a clinical tool that I use a lot in the app. 

How  do I access/apply for a CME course?

Yes, after you successfully complete a course, you will receive a PDF certificate of completion. However, it can take a few weeks to get your certificate because submissions are done at the beginning of each month.

Will Mediately Register Zdravil send me my CME certificates?

You can find this information down the tab “Settings” in your Mediately app. On the web app, you can find it at the bottom of the website.

What version of the application am I using?

Approximately every two months we release an upgrade of our application, which not only brings new functionality, but also updated information about medicines available in our app. Clinical tools are updated independently of the application. You can access the upgrade through Google Play/App Store, where there is also an option of automatic updates (we suggest you turn this on and are always up to date with the changes).

Does the app update by itself?

We are always available for your questions and assistance at <a href="mailto:support@mediately.co">support@mediately.co</a>. We read every email.

I am having an issue with theMediately Register Zdravil app which is not mentioned here. 

<h2>Do you have a new feature suggestion for us??</h2>

We are always keen on hearing feedback from our user base. You can email us any time at <a href="mailto:support@mediately.co">support@mediately.co</a> to suggest improvements. We read every email.

Frequently Asked Questions

App availability

Is the Mediately Register Zdravil app free?